In a Nutshell
What we collect:
We collect your contact details (such as your name, email, and address), order information, and browsing data (including the products you view).
Why we collect it:
To process your orders, communicate with you, send marketing messages, and maintain the security of our website.
Who we share it with:
Trusted partners such as Shopify (our e-commerce platform), payment processors, shipping providers, and marketing partners help us show you relevant ads.
Your rights:
You have the right to access, correct, or delete your information. You can also opt out of marketing emails and targeted ads at any time.
Key Details Explained
1. What Information We Collect
Information You Provide:
When you make a purchase or create an account, we collect information such as your name, email address, phone number, and shipping address.
Information We Collect Automatically:
We use cookies and similar tools to collect information about your device and how you interact with our website. This includes your IP address, browser type, and the pages you view.
Information from Partners:
We may receive information from third parties, such as Shopify or our payment processors, to complete your order and help prevent fraud.
2. How We Use Your Information
- To Fulfill Orders:
- We use your information to process payments, ship products, handle returns, and manage your account.
- For Marketing:
- We may send you special offers and show you ads based on your preferences.
- To Improve Security:
- We monitor for suspicious activity to protect your data and our platform.
- To Support You:
- We use your details to provide you with customer service and enhance your overall experience.
3. Your Rights and Choices
You have full control over your data. You can:
- Access your data to see what we have on file.
- Delete your data by requesting removal.
- Correct inaccurate information.
- Opt out of Marketing Emails at any time via the unsubscribe link.
- Opt out of Targeted Ads by telling us not to “sell” or “share” your information for advertising purposes.
4. Other Important Information
Cookies:
We use cookies to ensure our site works properly and to enhance your browsing experience. You can manage cookie settings in your browser.
Third-Party Links:
Our website may contain links to other sites. We’re not responsible for their privacy practices.
Children’s Privacy:
Our services are not intended for children under 13, and we do not knowingly collect data from individuals under the age of 13.
Security:
We take data protection seriously and utilise industry-standard safeguards; however, no system is completely immune to threats.
Policy Updates:
We reserve the right to update this policy as needed. Any changes will be posted on this page with an updated effective date.